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  1. FAQ / Support Center | SHREDDY
  2. Shipping & Order Support

Shipping & Order Support

Refunds & Returns

  • How can I contact you?
  • I've received a faulty product
  • I've made a duplicate order
  • Can I exchange / return my physical order?

Shipping

  • Why is my order taking longer than specified?
  • My order has been dispatched but not arrived
  • My order tracking is not working / updating
  • Where is my order or has it been dispatched?
  • I entered the wrong delivery / shipping address
  • Can I have my parcel redirected to a different address?
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Orders & Payments

  • How can I pay for my order?
  • Can I change or cancel my order?
  • Why is my payment failing?
  • How can I buy one of your products?
  • How can I access my old B_ND order?
  • I have not received my confirmation email