You can pause, skip or cancel your subscription at any time through the customer portal. For changes to apply to your next order, please make them at least 5 days before your next billing date. If you cancel, your subscription will end after your next scheduled delivery.
To pause your subscription for up to eight weeks:
- Sign in to your account, where you will see the details of your next subscription order.
- Select “View details”.
- Select “More” to open the options menu.
- Select “Pause”, then choose whether to pause for four, six or eight weeks.
- Your subscription will update to show your new billing date.
To unpause early, select “More” and then “Unpause”.
To skip your next delivery:
- Sign in to your account, where you will see the details of your next subscription order.
- Select “Skip”, then choose when you would like your next order to be sent.
To cancel your subscription:
- Sign in to your account, where you will see the details of your next subscription order.
- Select “View details”.
- Select “More” to open the options menu.
- Select “Cancel” and confirm your choice.