SHREDDY APP SUPPORT
App Updates
We are constantly making updates to the app based on reported issues and to improve performance.
For latest bug fixes check out our shreddy app updates page.
FAQ
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Announcements
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Accounts & Subscriptions
- How can I subscribe and which payment methods do you accept?
- Is there a free trial period?
- Do you offer refunds/returns?
- How do I cancel my subscription?
- How do I change my subscription type?
- Do you offer a discount for students?
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Help & Support
- How do I reset my password?
- Why have I lost my account progress?
- Why can I not log into my account?
- What can I do if the app is not working as expected?
- How do I report a potential bug in the app?
- How can I let you know of an idea I have for the app?
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Workouts & Fitness
- How does the fitness part of the app work?
- Are SHREDDY workouts suitable for me?
- Can I access my workouts offline?
- What equipment will I need to follow the workouts?
- How can I purchase the products used in the exercise videos?
- Can I access my Grace Fit and B_ND guides on SHREDDY?
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Nutrition & Lifestyle
- How does the nutrition part of the app work?
- Are SHREDDY meals suitable for me?
- How is my personalised meal plan generated?
- Anything else I should now about the meal plans on SHREDDY?
- How can I edit my profile?
- Can I access my meal plans offline?
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Community
- How does the community part of the app work?
- What are the SHREDDY community rules?
- How do I report another user?
Still have questions?
We're happy to help with whatever questions you have! You can submit customer support ticket here.